Privacy Policy

Introduction and Organizational Info

We, at Welfo LLC, are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website welfo.us, and any related interactions. Our primary goals in processing this information include:

• Enhancing the user experience on our platform by understanding customer needs and preferences.
• Providing timely support and responding to inquiries or service requests.
• Improving our products and services to meet the evolving demands of our users.
• Conducting necessary business operations, such as billing and account management.

It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorized access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information, while enabling us to deliver the services you trust us with.

We do not have a designated Data Protection Officer (DPO) but remain fully committed to addressing your privacy concerns. Should you have any questions or require further information about how we manage personal information, please feel free to contact us at info@welfo.us or +1 279 999 2788.

Your privacy is our priority. We are committed to processing your personal information transparently and with your safety in mind. This commitment extends to our collaboration with third-party services that may process personal information on our behalf, such as in the case of sending invoices. Rest assured, all activities are conducted in strict compliance with applicable privacy laws.

Scope and Application

Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and customers. Whether you are just browsing our website welfo.us, using our services as a registered user, or engaging with us as a valued customer, we ensure that your personal data is processed with the highest standards of privacy and security. This policy outlines our practices and your rights related to personal information.

Data Storage and Protection

Data Storage

Personal information is stored in secure servers located in the United States. For services that require international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those in our primary location.

Data Hosting Partners

We partner with reputable data hosting providers committed to using state-of-the-art security measures. These partners are selected based on their adherence to stringent data protection standards.

Data Processing Agreements

When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your information is managed in accordance with GDPR and other relevant data protection laws. These agreements mandate that third parties implement adequate technical and organizational measures to ensure the security of your data.

Transparency and Control

We believe in transparency and providing you with control over your personal information. You will always be informed about any significant changes to our sharing practices, and where applicable, you will have the option to consent to such changes.

Your trust is important to us, and we strive to ensure that your personal information is disclosed only in accordance with this policy and when there is a justified reason to do so. For any queries or concerns about how we share and disclose personal information, please reach out to us at info@welfo.us or +1 279 999 2788.

User Rights and Choices

At Welfo LLC, we recognize and respect your rights regarding your personal information, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring you can exercise your rights effectively.

Your Rights

Exercising Your Rights

To exercise any of these rights, please contact us at info@welfo.us or +1 279 999 2788. We will respond to your request in accordance with applicable data protection laws and within the timeframes stipulated by those laws. Please note, in some cases, we may need to verify your identity as part of the process to ensure the security of your personal information.

Contact Forms We collect information from contact forms on our website, including your name, email address, phone number, and any messages you provide. This information is used solely to respond to your inquiry. We do NOT collect or store your IP address. We DO collect limited attribution data to understand how you found us (referrer, UTM campaign parameters, landing page, device type, and time spent before contacting). This data is used only for analytics and service improvement, not for tracking or identifying you as a person. Data collected through forms is either sent to our Telegram bot or email, stored securely on our servers, and retained for up to 6 months for business records. You can request deletion of your data at any time. Forms include a honeypot field and rate limiting to prevent automated abuse. Cookies and Tracking Technologies

At Welfo LLC, we value your privacy and are committed to being transparent about our use of cookies and other tracking technologies on our website welfo.us. These technologies play a crucial role in ensuring the smooth operation of our digital platforms, enhancing your user experience, and providing insights that help us improve.

Understanding Cookies and Tracking Technologies

Cookies are small data files placed on your device that enable us to remember your preferences and collect information about your website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.

How We Use These Technologies

• Essential cookies: Necessary for the website's functionality, such as authentication and security. They do not require consent.
• Performance and analytics cookies: These collect information about how visitors use our website, which pages are visited most frequently, and if error messages are received. These cookies help us improve our website.
• Functional cookies: Enable the website to provide enhanced functionality and personalization, like remembering your preferences.
• Advertising and targeting cookies: Used to deliver advertisements more relevant to you and your interests, and to help measure the effectiveness of advertising campaigns.

Your Choices and Consent

Upon your first visit, our website will present you with a cookie consent banner, where you can accept all cookies, reject non-essential cookies, or customize your preferences by choosing which categories of cookies you wish to allow.

Compliance with United States Privacy Laws

To appeal a decision we may make regarding your request, please contact us within 60 days of receiving our response by email at info@welfo.us or by phone at +1 279 999 2788. In your appeal request, please include your original request, the date of our response, and a brief explanation of why you believe our decision was incorrect.

For residents of the United States of America, the following provisions apply:

A. Individual Rights

The California Consumer Privacy Act provides residents of California specific rights regarding their personal information, in addition to what has been described above.

B. Right to Know

You may request that we disclose what personal information we have collected, used, shared, or sold about you, and why. Specifically, you may request the disclosure of:

• The categories of personal information collected
• Specific pieces of personal information collected
• The categories of sources from which we collected personal information
• The purposes for which personal information is used
• The categories of third parties with whom personal information is shared
• The categories of information that are sold or disclosed to third parties

C. Right to Delete

You may request that we delete personal information we have collected about you.

D. Right to Correct

You may ask us to correct inaccurate information that we have about you.

E. Right to Limit

You can request us to only use your sensitive personal information (for example, your social security number, your genetic data, etc.) for limited purposes, such as providing you with the services you requested.

F. Right to Opt-Out

Welfo LLC does not sell or share personal information. In the event your data is sold or shared, you can make use of your right to opt-out by submitting your request through the link on our website.

G. Right to Non-Discrimination

You have the right to be protected from discrimination for exercising your rights.

H. Submitting Requests

You may submit your request by sending an email to info@welfo.us or by phone at +1 279 999 2788. We will compare the information you submit to us with the information we have in our records to verify your request, and then respond in accordance with applicable requirements.

J. Sensitive Data and/or Biometric Data

We only process sensitive personal data with your prior consent and only for specific purposes that are clearly disclosed at the time of collection. You may withdraw your consent at any time by submitting your request through the link on our website or by email to info@welfo.us.